Nghiệp vụ ngân hàng - Business strategy - Review and monitoring

Nội dung text: Nghiệp vụ ngân hàng - Business strategy - Review and monitoring

1. BUSINESS STRATEGY Review and monitoring Lecturer: PHD. PHẠM QUỐC KHÁNH Banking Academy (Vietnam) khanhhvnh@gmail. com Mobile: 0913210000
2. Strategy Review and Monitoring Learning outcomes ƒ Strategic management process: Performance and results are monitored, compared with plans, schedules and budgets, and adjusted if necessary for the strategy success !!!
3. Strategy Review and Monitoring Learning outcomes ƒ After finishing this chapter, you will understand: ƒ DfiiDefining a contltrol syst em ƒ Performance standards and indicators ƒ Techniques of performance review ƒ How performance can be continuously monitored ƒ The impact of technology on the review and monitoring of performance ƒ How performance might be improved as a result of monitoring and review.
4. Strategy Review and Monitoring CONTROLLING PERFORMANCE ƒ Control systems. – Control is achieved by setting standards and plans, monitoring actual performance, comparing actual performance with th e st and ard s or pl ans, an d ma king any necessary adjustments to bring the two back into line. – Types of control: • Budgetary control. • Inventory or stock control. • Production control. • Quality control.
5. Strategy Review and Monitoring CONTROLLING PERFORMANCE ƒ Performance monitoring and review. – Performance monitoring: 'keeping an eye' on progress, on an ongoing basis. – Performance review: taking a look at results and/or methods used in a given period. • Performance standards and indicators: Effectiveness Efficiency Economy Elegance Financial Non‐ financial Ethicality performance performance
6. Strategy Review and Monitoring PERFORMANCE MONITORING ƒ Observation. Task inspection Activity sampling •Time particular tasks, • Activity can be logging when work is monitored with handed out and when it reasonable accuracy is returned completed (since, statistically, the •Record levels of output sample should reflect the whole) — without having to stand at the work‐ place for long hours taking observations
7. Strategy Review and Monitoring PERFORMANCE MONITORING ƒ Reports. Time sheets Surveys • Time and diary sheets • The monitoring are a more precise way mechanism may need to of keeping track of the be a kind of survey allocation and duration of tasks, provided that they are conscientiously maintained and truthful.
8. Strategy Review and Monitoring PERFORMANCE REVIEW ƒ Method study: ƒ Method study is the systematic recording and critical examination of existing and proposed ways of doing workfdlidliidk, as a means of developing and applying easier and more effective methods and reducing costs. Investigate the Area for Terms of existing investigation reference methods Develop an Analyse the Record the alternative/ existing existing new method methods methods
9. Strategy Review and Monitoring PERFORMANCE REVIEW ƒ Systems analysis: is the process of analysing methods, procedures , sequences of activities, paperwork flows and the inputs required and outttputs expect tdied in operational or in forma tiona l processing systems which are based on computers. ƒ The purpose of systems analysis is to improve existing systems or to design new systems for processing data. ƒ The sequence of activities in a systems analysis are similar to those involved in method study. Defining the Specification for Investigate and Design a new or objectives of and new or modified record data modified system constraints system
10. Strategy Review and Monitoring PERFORMANCE REVIEW ƒ Value analysis: ƒ Value analysis is a cost reduction technique aimed at identifying unnecessary cost elements in an item, by analilysing itfits func tion an ddid design idtilin detail. Record the Define the product's Select the area(s) components of the function product Evaluate the alternatives and make Consider alternatives Calculate existing costs recommendations